Thornton Heath has one of the best and one of the worst GP surgeries in Croydon according to a patients survey.
Mersham Medical Centre, is the second best in the borough and was ranked 420th across the whole country in the NHS’s GP Patient Survey, which asks patients to rate their experience when visiting a doctor or nurse.
While the Brigstock Family Practice on Brigstock Road got the worst overall score in Croydon this year with just 29 per cent of patients stated that they “definitely” had confidence in their GP while only 34 per cent were satisfied with waiting times.
The survey ranks surgeries on seven different factors. These include how easy it is to get an appointment, surgery waiting times, how long patients get with their GP and whether they feel their doctor listens to them.
Serving more than 4,000 patients, the Mersham practice in Thornton Heath received a score of 99 per cent in two categories.
Patients thought their GP at the Norbury Road-site gave them enough time and it got the best score out of any surgery in Croydon when it came to listening to patients.